GrandForksRecruiter Since 2001
the smart solution for Grand Forks jobs

Call Center Agents - Work From Home

Company: Mommy Jobs Online
Location: Grand Forks
Posted on: September 1, 2019

Job Description:

We are the worlds largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve. Job Description - may perform one or more of the following: Completes questionnaire/survey via telephone using standard scripts and standard operating procedures. Obtains and/or verifies needed information for our cases by answering incoming calls Makes outgoing calls when further information is needed Documents all call information according to standard operating procedures Routes calls to appropriate departments Utilizes scripted Frequently Asked Questions to respond to caller inquiries Maintains and improves quality results by adhering to standards and guidelines; recommends improved procedures All other duties as assigned. Education and Experience High school diploma or equivalent Excellent computer navigation skills (move between multiple windows and programs) Knowledge of customer service principles and practices Some experience in a call center or customer service environment Outstanding customer service skills Excellent communication skills Good data entry and typing skills 35+ WPM Bilingual Spanish preferred Ability to pass a background check Key Competencies Verbal and written communication skills Listening skills Judgement Attention to detail Team work Work at Home " must haves: Existing High-Speed Internet access Quiet noise free home office space, free of distractions NOTE: While you are clocked in, working virtually is NOT something that can be combined with watching TV, preparing meals, running errands, car-pooling, doing household chores, providing pet care, elder care or childcare. Virtual workers with dependents must make arrangements for personal chores as if they were working in a conventional office location. This position Is Not a flexible job where employees can set their own hours. Schedules must be adhered to. Job Requirements: Must have Outstanding Customer Service Skills in a CALL CENTER setting! Excellent Communication Skills Bilingual Spanish is preferred, but not necessary Basic Computer Navigation & Typing Skills: 25+ wpm Equipment will be provided Ability to Pass a Background Investigation and drug screening H.S. Diploma or G.E.D. 18 Years of Age or Older Current RESUME needed Healthcare Benefits after 60 days Accrued PTO time after 180 days Hours: Schedule (Central Time) to be determined by availability. Total: 25-29 hours Pay: $12.00 per hour To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLAMY on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160. Related Keywords: Customer Care, Customer Service, CSR, At Home, Work Remote

Keywords: Mommy Jobs Online, Grand Forks , Call Center Agents - Work From Home, Sales , Grand Forks, North Dakota

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Licensed----Medicare----Insurance Agent - $1000 starting bonus, inbound leads
Description: Medicare Insurance Agent --- Industry-best comp plan, total work freedom Join the revolutionary ASSURANCE platform, and earn from the industry---s best comp plan, selling trusted Medicare plans to inbound, (more...)
Company: Assurance
Location: Fargo
Posted on: 09/23/2019

Retail Sales Professional
Description: Position Purpose br br Sleep Associates are expected to deliver high quality sales presentations to customers, to meet and/or exceed sales goals, complete store operational tasks and ensure the highest (more...)
Company: Sleep Number
Location: Fargo
Posted on: 09/21/2019

Credentialed Tax Professional - CPA Enrolled Agent or Attorn
Description: OverviewIf you are a highly motivated individual with an active credential CPA/EA/Practicing Attorney and excellent communication skills, we need you to help our customers complete their taxes using (more...)
Company: Intuit
Location: Fargo
Posted on: 09/23/2019


Credentialed Tax Expert - CPA, Enrolled Agent or Practicing Attorney - Seasonal Remote
Description: Overview If you are a highly motivated individual with an active credential CPA/EA/Practicing Attorney and excellent communication skills, we need you to help our customers complete their taxes using (more...)
Company: Intuit
Location: Fargo
Posted on: 09/21/2019

Licensed Medicare Insurance Agent - Free, qualified, inbound leads
Description: Medicare Insurance Agent --- Industry-best comp plan, total work freedom Join the revolutionary ASSURANCE platform, and earn from the industry---s best comp plan, selling trusted Medicare plans to inbound, (more...)
Company: Assurance
Location: Grand Forks
Posted on: 09/21/2019

Sales Associate - Seasonal
Description: Creates a friendly and welcoming environment by greeting and offering assistance to customers. You are the face to the customer ensuring they remain the top priority while balancing tasks and routines. (more...)
Company: Kohls
Location: Fargo
Posted on: 09/24/2019

Licensed Medicare Insurance Agent - Have the best AEP of your career
Description: Medicare Insurance Agent --- Industry-best comp plan, total work freedom Join the revolutionary ASSURANCE platform, and earn from the industry---s best comp plan, selling trusted Medicare plans to inbound, (more...)
Company: Assurance
Location: Grand Forks
Posted on: 09/21/2019

Looking For The Best B2B Telemarketers
Description: TeleReach Corporate is a national telephone-marketing firm engaged exclusively in outbound business to business calls. We offer a unique opportunity with an excellent earning
Company: TeleReach Corporate
Location: Fargo
Posted on: 09/20/2019

Credentialed Tax Professional - CPA Enrolled Agent or Attorney - Seasonal Remote
Description: Overview If you are a highly motivated individual with an active credential CPA/EA/Practicing Attorney and excellent communication skills, we need you to help our customers complete their taxes using (more...)
Company: Intuit
Location: Fargo
Posted on: 09/20/2019

Licensed Medicare Insurance Agent - Have the best AEP of your career
Description: Medicare Insurance Agent --- Industry-best comp plan, total work freedom Join the revolutionary ASSURANCE platform, and earn from the industry---s best comp plan, selling trusted Medicare plans to inbound, (more...)
Company: Assurance
Location: Fargo
Posted on: 09/21/2019

Log In or Create An Account

Get the latest North Dakota jobs by following @recnetND on Twitter!

Grand Forks RSS job feeds