Relationship Specialist
Company: AFC
Location: Walcott
Posted on: July 2, 2025
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Job Description:
Who We Are: At AFC (Automotive Finance Corporation) we fuel the
entrepreneurial dream in our community. For more than 35 years,
we’ve been committed to making dreams come true for independent car
dealers. AFC’s finance solutions work with more than 12,000
independent dealerships across North America freeing up cash flow
to give them more time to focus on building their business. Our
solutions amplify purchasing power so dealers can stock their
dealership lot with vehicles their customers seek. Learn more about
AFC, here: https://www.autofinance.com/ AFC is proud to be a
subsidiary of OPENLANE. AFC's core business complements the other
business units within the OPENLANE group of companies. For more
information, visit https://corporate.openlane.com/ . AFC’s Core
Values: Elevating Relationships. We connect deeply with our
customers - celebrating their wins and supporting their struggles
as if they were our own. Powered by Passion. We believe that
“passion is our superpower” and that every success is built upon
the commitment and perseverance of our employees. Vision-driven. We
look ahead to the bigger picture so our customers can be prepared;
after all, their success is our destination. Dedicated to You. We
demonstrate value and appreciation by recognizing and validating
each other’s efforts. We stand committed to the success of our
customers. What We Offer: Competitive pay Medical, dental, and
vision benefits with employer HSA contributions (US) and FSA
options (US) Immediately vested 401K (US) or RRSP (Canada) with
company match Paid Vacation, Personal, and Sick Time Paid maternity
and paternity leave (US) Employer-paid short-term disability,
long-term disability, life insurance, and AD&D (US) Robust
Employee Assistance Program Employer paid Leap into Service Day to
volunteer Tuition Reimbursement for eligible programs Opportunities
to expand your skill set and share your knowledge across a publicly
traded, global organization Company culture of internal promotions,
diverse career paths, and meaningful advancement Where You'll Work:
The ideal candidate will reside within the Fargo, ND, and Bismarck,
ND markets and travel 60-70% of their time within their assigned
territory. We’re Looking For: We are seeking a Relationship
Specialist who enjoys and is energized by building relationships
through meaningful interactions with current and prospective
customers. You will be part of a local team responsible for
providing financing (floorplanning) for independent auto dealers.
You will be involved in elevating customer relationships,
attracting new business, and growing AFC revenue while balancing
risk. The ideal candidate will have three years of experience in
customer-facing, sales, or sales support roles. You Are: Focused on
Elevating Relationships: you believe integrity and honesty build
long-lasting relationships; connecting with your customers as well
as your peers, celebrating their wins, and supporting them through
their struggles. Powered by Passion. you are obsessed with customer
service and helping our customers realize their unlimited
potential. You understand our dealer’s success is built upon the
commitment and perseverance of your efforts. Vision-Driven. you
focus on understanding your customers’ future needs and are
dedicated to continuous improvement; making it easier for customers
to do business while preparing for what’s to come. Dedicated. you
have an unwavering “people-first” commitment to ensure success and
provide support to your customers and team. You Will: Use critical
thinking to assess business and risk situations and make decisions
with little oversight. Develop an understanding of customer needs
by using customer relationship management (CRM) tools and work
queues. Grow the portfolio organically and assist in promotional
efforts to new and existing accounts for product campaigns and
cross-platform partnerships. Manage, service, and balance risk on
customer accounts Manage existing accounts and drive new growth
opportunities. Embrace our culture of supporting others' success as
they grow in their role. Must Have’s: A minimum of three to five
years of experience in customer-facing, sales, or sales support
roles. A valid driver's license with reliable and dedicated
transportation. Ability to travel 60-70% within your market to
support our current and prospective customer base. Desire and
experience working in a multi-faceted environment, effectively
managing multiple tasks with a strong focus on productivity and the
ability to adapt. Proficiently apply sales expertise, adapt to
audiences, maintain curiosity, and effectively resolve core dealer
issues. A strong understanding of portfolio management, risk, and
new business development. Ability to work independently and
autonomously when needed as well as part of a team. Ability to use
and understand technology required for your position such as mobile
applications and software. High level of accountability towards
local goals and business targets. Nice to Have’s: Previous auto
industry or financial services experience Experience with Google
Workspace, Salesforce, Tableau Sound like a match? Apply Now - We
can't wait to hear from you!
Keywords: AFC, Grand Forks , Relationship Specialist, Sales , Walcott, North Dakota