Site Support Technician II HQ Grand Forks
Company: Disability Solutions
Location: Grand Forks
Posted on: April 18, 2024
Job Description:
The J.R. Simplot Company is a diverse, privately held global
food and agriculture company headquartered in Boise, Idaho. We are
a true farm-to-table company with an integrated portfolio including
food processing and food brands, phosphate mining, fertilizer
manufacturing, farming, ranching and cattle production, and other
enterprises related to agriculture.SummaryThis role has the ability
to apply intermediate level of subject matter knowledge to solve a
variety of common business issues. Works on problems /projects of
moderately complex scope. Exercises independent judgment within
defined practices and procedures to determine appropriate action.
Acts as an informed team member providing analysis of information
and limited project direction input. Follows established guidelines
and interprets policies. Evaluates unique circumstances and makes
recommendations. Applies developed subject matter knowledge to
solve common and complex business issues within established
guidelines and recommends appropriate alternatives. Works on
problems / projects of diverse complexity and scope. Exercises
independent judgment within generally defined policies and
practices to identify and select a solution. May act as a team or
project leader providing direction to team activities and
facilitates information validation and team decision-making
process. Ability to handle most unique situations. May seek advice
in order to make decisions on complex business issues.Key
Responsibilities
Participates as a member of an IT
technical team.Performs basic analysis of functional or service
requirements using fundamental understanding---- of IT Business
process or problems.Implements end-user or enterprise
infrastructure or application services prepared by more senior
Engineers.Applies technical knowledge to operate and administer
infrastructure or software platforms and user groups of moderate
complexity.Resolves technical issues of moderate complexity within
a given technical area. Partners with members of a given team or
other IT teams as appropriate. Identifies potential escalations and
proactively alerts management. Provides solutions to prevent
problems from occurring in area of responsibility including patch
management.Reviews, implements and verifies changes/solutions of
medium complexity and risk.-- Ensures configuration management
database entries are complete and accurate. Typical
EducationBachelor's Degree (B.A. or B.S.) from 4 year college or
universityRelevant Experience3+ years related experience and/or
trainingRequired CertificationsOther InformationGood verbal and
written communication skills. Strong experience with infrastructure
environments (e.g. operating system, hardware, data center,
security, network, voice, end user and server / web related
applications). Strong experience with business IT applications
(e.g. supply chain, customer relationship mgmt, HR, finance).
Experience in scripting and / or programming language. Experience
with implementation, problem analysis and solutioning of
infrastructure and business application environments. Foundational
knowledge and experience with Information Technology Infrastructure
Library (ITIL) reference model.Exhibits a high level of initiative
and integrity. Possess creative ability, consulting skills,
leadership qualities, credibility and self-confidence. Demonstrated
ability to work with geographically dispersed teams. Ability to
translate business needs into technical requirements and solutions.
Good verbal and written communication---- skills. Experience with
infrastructure environments (e.g. operating system, hardware, data
center, security, network, voice, end user and server / web related
applications). Experience with business IT applications (e.g.
supply chain, customer relationship mgmt, HR, finance). Basic
skills in scripting and / or programming language. Knowledge and
experience with Information Technology Infrastructure Library
(ITIL) reference model. Strong initiative, problem solving,
priority setting, and collaboration skills. Good organizational and
analytical skills. Exhibits a high level of initiative and
integrity. Possess creative ability, credibility and
self-confidence.Job Requisition ID:--18426Travel Required:--Up to
50%Location(s):--FG Plant - Grand Forks--Country:--United
States**The J.R. Simplot Company is proud to be an Equal
Opportunity Employer and will consider all qualified applicants for
employment without regard to race, color, religion, national
origin, ancestry, age, sex, gender, gender identity, gender
expression, genetic information, physical or mental disability,
medical condition, sexual orientation, military or veteran status,
marital status, or any other protected status. **
Keywords: Disability Solutions, Grand Forks , Site Support Technician II HQ Grand Forks, Professions , Grand Forks, North Dakota
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