Company: RDO Truck Center
Location: Grand Forks
Posted on: November 21, 2022
This individual will be responsible for the effective repair of
machinery and components at high levels of quality. Their work must
be completed in a safe, professional and timely manner. Based upon
their level of expertise, the Service Technician may work under
direct supervision. This individual must be able to perform quality
work as efficiently and profitably as possible, work overtime and
weekends on occasion.
Specific Duties Include:
Diagnose, inspect, recondition, repair, assemble, and service
equipment as assigned by the supervisor.
Document machine information and repairs completed on work order,
including parts and fluids used.
Maintain a clean work area, as well as care for all shop tools,
machines, and equipment.
Identify and communicate solutions for customer service
opportunities in the dealerships area of responsibility
Maintain technical and product knowledge on all equipment sold
within the dealerships area of responsibility.
Follow all safety rules and regulations while performing work
assignments and adhere to all policies and procedures as specified
in company manuals and as directed in the employee handbook.
Conduct self in the presence of customers and community so as to
present a professional image of RDO Truck Center.
Proactively seek and participate in available company-sponsored
training, in an effort to develop and advance knowledge base and
Participate in all company/location driven communication efforts,
including open book meetings, huddles, department meetings and
other related efforts.
Maintain a positive and professional working relationship with
peers, management, and support resources, with a constant
commitment to teamwork and exemplary customer service.
Perform all other duties as assigned by management in a
professional and efficient manner.
Excellent mechanical skills
Trade-specific tooling, including hand and pneumatic tools
Strong computer skills
Excellent customer service skills
Ability to assemble and perform maintenance functions on
Strong oral and written communication skills
Strong organizational skills
Graduation from related diesel technology program preferred
Candidates must have valid work authorization and be able to work
in the U.S. without company sponsorship
Equal Opportunity Employer/Protected Veterans/Individuals with
The contractor will not discharge or in any other manner
discriminate against employees or applicants because they have
inquired about, discussed, or disclosed their own pay or the pay of
another employee or applicant. However, employees who have access
to the compensation information of other employees or applicants as
a part of their essential job functions cannot disclose the pay of
other employees or applicants to individuals who do not otherwise
have access to compensation information, unless the disclosure is
(a) in response to a formal complaint or charge, (b) in furtherance
of an investigation, proceeding, hearing, or action, including an
investigation conducted by the employer, or (c) consistent with the
contractors legal duty to furnish information. 41 CFR
Keywords: RDO Truck Center, Grand Forks , Service Technician, Professions , Grand Forks, North Dakota
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