GrandForksRecruiter Since 2001
the smart solution for Grand Forks jobs

Inbound Travel Consultant

Company: Mommy Jobs Online
Location: Grand Forks
Posted on: June 10, 2019

Job Description:

"Assisting Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 83,000 computerized workstations, with more than 138,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. We are a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives. Duties/Responsibilities: Language/Communication Excellent written and oral communications Position will require inbound, outbound (callbacks), and email communications. Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with sense of urgency Fluency and comprehension in the language requirements for the specific point of sale (spoken and written) Accent neutral verbal/written communication skills as verified by approved formal test Strong listening skills: active listening; able to appreciate the context of the business traveler's experience Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for customer Minimum 1-year experience demonstrated use of these communications skills in prior experience Soft Skills: Travel savvy: Passion for travel Experience with travel reservations Solutions mindset: Passion to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer. Anticipate customer needs - displays a number of skills as applicable e.g., empathy, proactive recommendations, urgency, etc. Polished delivery: ability to communicate in a structured and effective manner Excellent time management: ability to multi-task to solve issue for customer, while managing time Quick learner: ability to ramp up quickly and act on feedback constructively De-escalate customer situations, manage customer expectations and follow-up on customer commitments Passion for service, one call resolution and tailoring the solution for the caller Technical Skills: Fast accurate typing skills Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows) Knowledge of Internet Explorer (ability to search for address locations while speaking to customers, navigate through multiple web applications and windows at one time on a single screen) General database searching skills High speed data entry speed and accuracy Ability to multitask in multiple windows of activity on computer screen Basic math skills (adding, subtracting and basic calculations) Geography skills (countries around the world, latitude, longitude or an aptitude to learn) International faring skills (or an aptitude to learn) Typing 35 wpm as verified by a formal test ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc. Proficiency in a multi-system environment Qualifications: Experience, Education, and Certification: High school degree or equivalent (required) College degree preferred 1-2 years of experience with a corporate travel agency 2-3 years of experience with an airline reservations system 1-2 years of experience with international offerings Demonstrated high-level of skill in reservations, reissues / exchanges, ticketing and customer service Knowledge of international exchange rate calculation and taxes Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation, Strong aptitude/understanding for exchanges Travel agency experience highly desired Experienced in telemarketing/sales 1-3 years GDS experience To Become A Member: Please visitmommyjobsonline.comand click on Join Now and select theCustomer ServiceWAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLCAROL3250 on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160.

Keywords: Mommy Jobs Online, Grand Forks , Inbound Travel Consultant, Other , Grand Forks, North Dakota

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Email Marketing Specialist - (We will train you!)
Description: At Mommy Jobs Online our qualified recruiters will enjoy the freedom and profitability of independent recruiting 1099 while benefiting from the tools, branding and support of a national recruiting work (more...)
Company: Mommy Jobs Online
Location: Grand Forks
Posted on: 06/17/2019

CDL A Owner-Operators, Solo & Team - Earn Between $150K & $2
Description: br Clark Transfer is hiring CDL A-certified owner-operators for solo and team positions. Solo owner-operators earn 150k- 200k per year teams earn 200k- 250k per year. The ideal candidate is at least (more...)
Company: Clark Transfer
Location: Grand Forks
Posted on: 06/17/2019

CSR(Customer service)
Description: Data Entry Specialist The Data Entry Specialist position is working directly with Mommy Jobs Online mommyjobsonline.com . We are seeking professional Data Entry Specialist to perform administrative duties. (more...)
Company: mommy Jobs Online
Location: Fargo
Posted on: 06/17/2019


CLass A CDL Tanker Drivers: Local and Regional Positions
Description: Tanker Drivers: Local and Regional Positions. br New Up To 4500 Sign On Bonus br Experienced Company Drivers Can Make Up To 80,000. br br Benefits: br br br Sign On Bonus ndash up to (more...)
Company: Kane Transport
Location: Fargo
Posted on: 06/17/2019

Shasmi Beauty Skin Care Consultants
Description: We are seeking professional beauty skin care sales consultantsto consult with customers on skin care products. The annual income potential ranges from 40,000.00 150,000.00 per year. You
Company: Mommy Jobs Online
Location: Grand Forks
Posted on: 06/17/2019

CDL A OTR Reefer Drivers
Description: Shaffer is now hiring CDL A OTR reefer drivers Drivers earn .51 to .56 CPM start pay depending on experience. Find out why we have the lowest turn over rate in the industry br br Benefits: br (more...)
Company: Crete Carrier Corporation
Location: Grand Forks
Posted on: 06/17/2019

TEACH SCIENCE IN ENGLAND FROM SEPTEMBER 2019!
Description: Certified Science teachers in the USA are highly encouraged to join a wonderful teaching program called Quantum Scholars which is supported and funded by the UK Government's Department
Company: Academics LTD
Location: Grand Forks
Posted on: 06/17/2019

25S Satellite Communication Systems Operator-Maintainer
Description: 25S Satellite Communication Systems Operator-MaintainerJob ID: Job Views: 35Location: FARGO, North Dakota, United StatesZIP Code: 58102Job Category: Signal and Military IntelligencePosted: 05.29.2019Age (more...)
Company: Army National Guard
Location: Fargo
Posted on: 06/17/2019

Dermatopathology Opportunity
Description: Sanford Health's busy, multi-subspecialty hospital-based pathology group is seeking an AP/CP board-certified, Der...Sanford Healths busy, multi-subspecialty hospital-based pathology group is seeking an (more...)
Company: Health eCareers
Location: Fargo
Posted on: 06/17/2019

OTR CDL A Tanker Truck Drivers - Call or Apply Online Today! - Fargo
Description: Done Right Trucking is now hiring OTR CDL A Truck Drivers THIS IS AN OTR POSITION What
Company: Done Right Trucking
Location: Fargo
Posted on: 06/17/2019

Log In or Create An Account

Get the latest North Dakota jobs by following @recnetND on Twitter!

Grand Forks RSS job feeds