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Parts Counter Representative

Company: Ironhide Equipment
Location: Devils Lake
Posted on: September 19, 2023

Job Description:

Are you a parts expert with a go getter attitude that really prides yourself on great organizational skills, accountability of inventory and always helping customers with exactly what they need? Join the nation's top-rated Bobcat dealership in the COUNTRY who will provide you with top notch training and support to help you succeed and grow within the organization. Take advantage of excellent pay with the potential to earn up to $70,000 and great benefits offering a 100% company covered plan.

Ironhide Equipment, the #1 Bobcat dealer in North America, is looking for Parts Coordinator to join their team in the Devils Lake, ND area.

If you have 2+ years of parts department experience, then Ironhide Equipment wants to hear from you!

As a member of Ironhide team, you will enjoy:

Excellent Pay - Potential to earn up to $70,000 based on experience plus commission pay!
Great Day Schedule - Monday through Friday from 8:00am to 5:00pm with overtime opportunities with a rotational Saturday schedule during peak summer months.
Full Benefit Package - Health insurance with option of 100% paid plan, dental and vision offered through AFLAC, 401k plan, PTO, holiday pay and more!
Great Work Environment - Enjoy networking and meeting new people within the community while gaining knowledge of a variety of products. Ironhide provides an upbeat environment with company fishing tournaments, Christmas parties and getting together as a team with local establishments!
Training - Receive certified Bobcat training and continued education.
Advancement opportunities - This is a tight-knit group environment where you can advance your skills and experience to grow with the company.


Customer parts sales Knowledgeable on the parts systems for all manufacturers represented by the dealership
Knowledgeable on all features and benefits of all parts commodities sold
Knowledgeable about selling and on successful selling techniques
Able to deal with customer objections in a professional manner
Knowledgeable of the competitive environment in which the dealer operates

Customer parts order processing Knowledgeable on all computer systems used within parts department
Efficiently manage and work with the weekly stock orders.
Knowledgeable on all parts libraries available and their uses/processes
Able to find and maintain all customer records through the company name and address
Able to determine pricing for all parts according to company policies
Able to locate all parts required to satisfy customer needs

Telephone Selling Able to perform sales using the telephone in a professional manner
Familiarity with the telephone in selling and transmitting a positive manner on the phone

In store sales and merchandising Maintains a clean and "friendly" in-store display and merchandise areas
Able to present merchandise to customers with professional selling techniques
Possesses strong knowledge on features and benefits of all merchandise
Operates as a facilitator for customers in finding what they want

Professionally answers incoming calls to the store and transfers to appropriate personnel as necessary.
Assist rental customers, based on demand at the counter
Operates within all parts policies and procedures of the company
Maintains high personal morale
Maintains excellent customer relations
Attains short and long term objectives
Operates safely and follows all safety guidelines.

About the Company: Ironhide Equipment offers the newest models including Bobcat--, Develon, Ariens, Gravely, Vermeer Hay and Forage, ABU, Felling and more. Our location is complete with service, parts, rental and sales departments. Ironhide Equipment parts department has the largest selection of high quality Ariens, Bobcat, Bush Hog, Doosan, Gravely and more parts and accessories in the area. We will help you maintain your heavy equipment, compact equipment, tractor and attachments so that it runs for years. If it is having problems, we can diagnose and repair it!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a protected veteran.

Keywords: Ironhide Equipment, Grand Forks , Parts Counter Representative, Other , Devils Lake, North Dakota

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