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Registration Specialist Float

Company: Altru Health System
Location: Grand Forks
Posted on: June 8, 2021

Job Description:

Under the direction of the practice manager, the Registration Specialist Float will be responsible for answering incoming calls for the clinic, responding to a variety of patient requests and inquires including scheduling appointments for physicians and hospital related appointments and procedures. In addition, the Registration Specialist Float will focus on obtaining the required information from the Patient/family to complete registration, complete verification through use of various software, complete Medicare secondary (MSP) questions, and look up current insurance and co-pay information. Essential Job Functions Accurately registers patients by collecting and recording demographic, insurance, financial, and clinical data in the computer system. Records and collects necessary patient account documents. Collects self-pay balances, pre-payment amounts, and co-pays per guidelines, if applicable. Creates accounts for new patients and updates accounts for previous patients to ensure accurate services and account processing. Interprets physician orders and referrals to determine service needs. Schedules patient visits and/or procedures, while coordinating appointments with other departments to meet the patient/provider needs. Schedules procedures and notifies Pre-Authorization and Hospital of applicable cases. Maintains knowledge of and complies with third-party payers' requirements for verifying insurance information, obtains authorizations/pre-certifications, and completes other activities to ensure services are billed and reimbursed appropriately. Reviews Medicare accounts for completed MSPQ. Modifies work schedule to meet department goals/deadlines and the needs of the department and patients. Cross-trains into other Patient Access areas as needed to help with covering open shifts. Performs other duties as assigned or needed to meet the needs of the department/organization. Accurately schedules and registers appointments. Collects payment from patients for various products. Maintains up to date knowledge regarding basic and specific workflows to ensure incoming employees can perform core job requirementsEducation & ExperienceAssociate's degree in Healthcare; PreferredA minimum of 1 year of related experience; PreferredKnowledge & Skills Demonstrates ability to process complex instructions translating into logical problem-solving steps. Demonstrates the ability to effectively communicate both verbally and in written format. Demonstrates proficient computer skills with a high degree of accuracy for computer tasks. Experience utilizing and developing analytic solutions

Keywords: Altru Health System, Grand Forks , Registration Specialist Float, Other , Grand Forks, North Dakota

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