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Customer Service

Company: Time Communications
Location: Grand Forks
Posted on: June 7, 2021

Job Description:

Work from Home Customer Service Representative (CSR) - Full-time positions available Join our vibrant team that is dedicated to providing award winning service. Customer Service Representatives answer and process calls for over 1,000 different companies, while enjoying the flexibility of working from home. Time Communications, a MN-based company, provides call center services 24 hours a day, 7 days a week. We partner with both large and small businesses in a wide variety of industries to provide quality customer support, live telephone messaging, answering services, and order-taking around the clock, 365 days a year. We seek applicants who are positive, professional, and able to move from one call to another while making the caller feel as if s/he is the most important caller of the day. We currently have the following full-time shifts available: Tuesday through Saturday from 2 pm to 10 pm Sunday through Thursday from 3 pm to 11 pm A successful candidate must have: A minimum of one year of experience working in a customer service related field An understanding of excellent customer care concepts Proficiency with computer skills (internet browser, email, ability to learn new software) Good communication skills both written and oral Ability to communicate professionally with customers Ability to handle private and confidential information A work ethic that demonstrates dependability Ability to be thorough and complete in tasks We prefer that you have: Work experience in a call center Good conflict resolution skills This position provides hourly pay and a great benefits package, including health insurance, Employee Stock Ownership Program, Profit Sharing, 401k, PTO, and more Don't hesitate, Apply now We are unable to sponsor H1B visas. Women and Minorities encouraged to apply. EOE, including disability/vets Job Posted by ApplicantPro

Keywords: Time Communications, Grand Forks , Customer Service, Other , Grand Forks, North Dakota

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