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Service Advisor - Vision Ford Lincoln - Wahpeton& ND

Company: Hiring Winners
Location: Grand Forks
Posted on: June 6, 2021

Job Description:

Service Advisor - Vision Ford Lincoln -Wahpeton, NDWe need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now.Service Advisor Experience Required!ResponsibilitiesGreet service department customers promptly and courteouslyattitude is everything!Listen to customers and clearly translate repair needs to techsUpsell additional services using low pressure, high integrity methodsProvide accurate repair/maintenance estimatesAdhere to policies on vehicle care and operationFollow up on each repair and keep customers informed of progressSell and manage extended warrantiesInspect repair quality and ensure all work is completeNotify customers when vehicles are ready for pick upReview and explain repairs and associated costs with customersHandle minor customer concerns and complaintsKeep Service Manager informed of all problems and potential problemsMaintain Customer Satisfaction Index (CSI) scores in accordance with dealership standardsCompensationWe offer competitive pay and.....100% Health Care coveragePaid VacationPaid HolidaysRetirement PlanProfessional Work EnrironmentDental/VisionRetirement planFamily owned businessApply today!

Keywords: Hiring Winners, Grand Forks , Service Advisor - Vision Ford Lincoln - Wahpeton& ND, Other , Grand Forks, North Dakota

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