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Registration Specialist

Company: Altru Health System Clinic
Location: Grand Forks
Posted on: June 6, 2021

Job Description:

Job Summary## Under the direction of the practice manager, the Registration Specialist# will be responsible for answering incoming calls for the clinic, responding to a variety of patient requests and inquires including scheduling appointments for physicians and hospital related appointments and procedures. In addition, the Registration Specialist will focus on obtaining the required information from the Patient/family to complete registration, complete verification through use of various software, complete Medicare secondary (MSP) questions, and look up current insurance and co-pay information. Essential Job Functions## Accurately registers patients by collecting and recording demographic, insurance, financial, and clinical data in the computer system. Records and collects necessary patient account documents. Collects self-pay balances, pre-payment amounts, and co-pays per guidelines, if applicable. Creates accounts for new patients and updates accounts for previous patients to ensure accurate services and account processing.# Interprets physician orders and referrals to determine service needs. Schedules patient visits and/or procedures, while coordinating appointments with other departments to meet the patient/provider needs. Schedules procedures and notifies Pre-Authorization and Hospital of applicable cases.# Accurately schedules and registers appointments.# Maintains knowledge of and complies with third-party payers# requirements for verifying insurance information, obtains authorizations/pre-certifications, and completes other activities to ensure services are billed and reimbursed appropriately. Reviews Medicare accounts for completed MSPQ.# Modifies work schedule to meet department goals/deadlines and the needs of the department and patients.# Performs other duties as assigned or needed to meet the needs of the department/organization.# # Education # Experience Associate#s degree in Healthcare; Preferred A minimum of 1 year of related experience; Preferred # Knowledge # Skills Demonstrates proficient computer skills with a high degree of accuracy for computer tasks.# Demonstrates ability to process complex instructions translating into logical problem-solving steps. Demonstrates the ability to effectively communicate both verbally and in written format. Experience utilizing and developing analytic solutions.#

Job Summary

Under the direction of the practice manager, the Registration Specialist will be responsible for answering incoming calls for the clinic, responding to a variety of patient requests and inquires including scheduling appointments for physicians and hospital related appointments and procedures. In addition, the Registration Specialist will focus on obtaining the required information from the Patient/family to complete registration, complete verification through use of various software, complete Medicare secondary (MSP) questions, and look up current insurance and co-pay information.

Essential Job Functions

  • Accurately registers patients by collecting and recording demographic, insurance, financial, and clinical data in the computer system. Records and collects necessary patient account documents. Collects self-pay balances, pre-payment amounts, and co-pays per guidelines, if applicable. Creates accounts for new patients and updates accounts for previous patients to ensure accurate services and account processing.
  • Interprets physician orders and referrals to determine service needs. Schedules patient visits and/or procedures, while coordinating appointments with other departments to meet the patient/provider needs. Schedules procedures and notifies Pre-Authorization and Hospital of applicable cases.
  • Accurately schedules and registers appointments.
  • Maintains knowledge of and complies with third-party payers' requirements for verifying insurance information, obtains authorizations/pre-certifications, and completes other activities to ensure services are billed and reimbursed appropriately. Reviews Medicare accounts for completed MSPQ.
  • Modifies work schedule to meet department goals/deadlines and the needs of the department and patients.
  • Performs other duties as assigned or needed to meet the needs of the department/organization.

Education & Experience

Associate's degree in Healthcare; Preferred

A minimum of 1 year of related experience; Preferred

Knowledge & Skills

Demonstrates proficient computer skills with a high degree of accuracy for computer tasks.

Demonstrates ability to process complex instructions translating into logical problem-solving steps.

Demonstrates the ability to effectively communicate both verbally and in written format.

Experience utilizing and developing analytic solutions.

Keywords: Altru Health System Clinic, Grand Forks , Registration Specialist, Other , Grand Forks, North Dakota

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