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RN Hospital Patient Navigator

Company: Altru Health System Clinic
Location: Grand Forks
Posted on: June 6, 2021

Job Description:

# # Job Summary # # The RN Hospital Patient Navigator assists patients and families regarding plan of care, insurance, etc. This position works with patients and families to identify barriers in patient care and how to remove the barriers. The Hospital Patient Navigator ensures patient care is being handled appropriately and patient care plans are being followed. # Essential Job Functions # Ensures that patient psychosocial assessment is completed and identified needs are addressed with appropriate interventions and follow-up arranged. Initiates contact with new patients and arranges follow-up contact as appropriate for patient and family needs. # Provides patient and/or patient#s family with appropriate information regarding the plan of care. Acts as a resource for insurance and reimbursement needs. Participates in the patient#s care through collaboration with physician and caregivers. Communicates with referring facilities, or agencies including hospitals for coordination of care and relay of information, as needed. Works closely with staff to evaluate data and identify barriers patients experience to care. Assists with integration of identified relevant barriers into Quality Improvement Plan. Communicates with medical staff, coordination team and nursing staff regarding appropriateness of admission and/or need for continued stay along with the discharge plan. Manage patient flow to ensure that patient care plans are being followed and that the appropriate services are administered at the appropriate times. Collaborates in establishing and maintaining patient navigation program goals, objectives and evaluating progress toward their attainment. Performs other duties as assigned or needed to meet the needs of the department/organization. Demonstrates understanding and follows infection control policies and procedures according to standard operating procedure. Maintains requirements for age specific competencies for the position and demonstrates the knowledge or principles of growth and developments and the skills necessary to provide patient/customer care/services. Demonstrates knowledge and understanding of and compliance with: All pertinent safety, health and environmental policies, procedures and guidelines. Working safely, without causing harm or risk to self, others or property. The work environment safety procedures and prompt reporting of unsafe practices, procedures, accidents, injuries or other safety violations to the Leader. The use of all safety equipment and personal protective equipment. # License, Certification # Registration Title Credentialing Body Timeframe When Needed Verified By # Registered Nurse NDBON#or Compact State Agreement # #Prior to Start Date # #HR Primary Sources Basic Life Support (BLS) # # #AHA or ARC CPR for Prof. Rescue # #Within 2 Months of Start Date # #Learning Management System Education # Experience # # Experience Required/Preferred # # A minimum of 3 years of related experience # # # # Preferred

Job Summary

The RN Hospital Patient Navigator assists patients and families regarding plan of care, insurance, etc. This position works with patients and families to identify barriers in patient care and how to remove the barriers. The Hospital Patient Navigator ensures patient care is being handled appropriately and patient care plans are being followed.

Essential Job Functions

Ensures that patient psychosocial assessment is completed and identified needs are addressed with appropriate interventions and follow-up arranged.

Initiates contact with new patients and arranges follow-up contact as appropriate for patient and family needs.

Provides patient and/or patient's family with appropriate information regarding the plan of care. Acts as a resource for insurance and reimbursement needs.

Participates in the patient's care through collaboration with physician and caregivers. Communicates with referring facilities, or agencies including hospitals for coordination of care and relay of information, as needed.

Works closely with staff to evaluate data and identify barriers patients experience to care. Assists with integration of identified relevant barriers into Quality Improvement Plan.

Communicates with medical staff, coordination team and nursing staff regarding appropriateness of admission and/or need for continued stay along with the discharge plan.

Manage patient flow to ensure that patient care plans are being followed and that the appropriate services are administered at the appropriate times.

Collaborates in establishing and maintaining patient navigation program goals, objectives and evaluating progress toward their attainment.

Performs other duties as assigned or needed to meet the needs of the department/organization.

  • Demonstrates understanding and follows infection control policies and procedures according to standard operating procedure.
  • Maintains requirements for age specific competencies for the position and demonstrates the knowledge or principles of growth and developments and the skills necessary to provide patient/customer care/services.
  • Demonstrates knowledge and understanding of and compliance with:
  • All pertinent safety, health and environmental policies, procedures and guidelines.
  • Working safely, without causing harm or risk to self, others or property.
  • The work environment safety procedures and prompt reporting of unsafe practices, procedures, accidents, injuries or other safety violations to the Leader.
  • The use of all safety equipment and personal protective equipment.

License, Certification & Registration

Title

Credentialing Body

Timeframe When Needed

Verified By

Registered Nurse

NDBON or Compact State Agreement

Prior to Start Date

HR Primary Sources

Basic Life Support (BLS)

AHA or ARC CPR for Prof. Rescue

Within 2 Months of Start Date

Learning Management System

Education & Experience

Experience

Required/Preferred

A minimum of 3 years of related experience

Preferred

Keywords: Altru Health System Clinic, Grand Forks , RN Hospital Patient Navigator, Other , Grand Forks, North Dakota

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