Field (Exp or Entry-Level) Homeowner Adjuster - Bismarck, ND
Company: American Family Insurance
Location: Grand Forks
Posted on: April 10, 2021
At American Family Insurance Claims Services, we believe people
are an organization's most valuable asset, and their ideas and
experiences matter. From our CEO to our agency force, we're
committed to growing a diverse and inclusive culture that empowers
innovation that will inspire, protect, and restore our customers'
dreams in ways never imagined. American Family Insurance Claims
Services is driven by our customers and employees. That's why we
provide more than just a job we provide opportunity. Whether you're
already part of our team in search of a new challenge or new to our
company and ready for what's next, you're in the right place. Every
dream is a journey that starts with a single step. Start your
journey right here. Join our team. Bring your dreams: Job ID:
R21033 Field (Exp or Entry-Level) Homeowner Adjuster - Bismarck, ND
(Open). Compensation may vary based on the job level and your
geographic work location. Compensation Minimum:$51,200.
Compensation Maximum:$82,000. Summary: Job Family Summary
Investigates and maintains property/casualty claims. Determines
liability, secures information, reviews coverages, arranges
appraisals, and settles claims. May work in the field or central
location. Job Summary The Claim Senior Adjuster position supports
the Claim Division goal of ensuring customer service industry
leadership and partners with agency to deliver seamless claim
service. Processes complex or highly complex claims on a routine
basis. May specialize in liability, property or catastrophe claims
and may be assigned to either a desk or field adjusting team. This
is a remote (work from home) position with the person residing in
or very near Bismarck, ND. This person will be responsible for a
territory to include up to 60% of the state of North Dakota. Job
Description: Job Level Summary: Requires in-depth conceptual and
practical knowledge in own job discipline and basic knowledge of
related job disciplines. Solves complex problems. Works
independently, receives minimal guidance. May lead projects or
project steps within a broader project or may have accountability
for an on-going activities or objectives. Acts as a resource for
colleagues with less experience. Level may stabilize for many years
or until retirement. Primary Accountabilities: Investigates origin
and cause of claims by contacting the appropriate parties including
insureds, claimants, agents, attorneys, contractors, experts,
special investigation unit, other adjusters, public personnel, etc.
Identifies complex issues and seeks assistance as needed. Handles
claims on a good faith basis. Handles both 1st party and 3rd party
claims under multiple policies types and numerous endorsements.
Conducts on-site inspections when needed, evaluates damages and
handles claim negotiations with insureds, claimants, attorneys,
public adjusters. Responds to customer inquiries, makes appropriate
decisions and closes file as needed. Interprets and determines
policies, leases, by-laws, declarations, articles and contract
coverages and applies to all parties for assigned losses. Makes
independent decisions and self-supervises most files and recognizes
when assistance is needed. Proactively provides all parties with
claim process and status as appropriate; answers questions or
redirects to other areas. Serves as a mentor and subject matter
expert for less experienced adjusters. Specialized Knowledge &
Skills Requirements: Demonstrated experience providing
customer-driven solutions, support or service. Demonstrated
experience handling 1st and 3rd party, multi-line claims.
Demonstrated experience handling simple to moderately complex.
Extensive knowledge and understanding of policies and endorsements.
Extensive knowledge of each phase of the claim handling process.
Travel Requirements: This position requires travel up to 10% of the
time. Must be willing to travel for Catastrophe duty if necessary.
Education & Licenses: Valid driver's license required plus an
acceptable driving record. Obtain state specific property casualty
claims licensing as required: Additional Job Information: This is a
field homeowner adjuster position located in Bismarck, ND.
Territory includes the western half of the state. Preferred
candidate will reside in Bismarck, have field and Xactimate
experience. Will consider entry level, college grad encouraged to
apply. When you work at American Family Insurance Claims Services
you can expect benefits that support your physical, emotional, and
financial wellbeing. You will have access to comprehensive medical,
dental, vision and wellbeing benefits that enable you to take care
of your health. We also offer a competitive 401(k) contribution, a
pension plan, an annual incentive, and a paid-time off program. In
addition, our student loan repayment program and paid-family leave
are available to support our employees and their families. Interns
and contigent workers are not eligable for American Family
Enterprise benefits. Stay Connected: Join our Talent Community !.
Keywords: American Family Insurance, Grand Forks , Field (Exp or Entry-Level) Homeowner Adjuster - Bismarck, ND, Other , Grand Forks, North Dakota
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