Operations Manager
Company: Professional Building Services
Location: Fargo
Posted on: April 1, 2026
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Job Description:
About Us We are a well established commercial cleaning company
based in Fargo, ND seeking a highly capable Operations Manager to
oversee and lead our day to day operations. This role is ideal for
a proactive problem solver who thrives in a fast paced environment,
excels at managing people, and takes ownership of operational
success. Position Overview The Operations Manager will be
responsible for overseeing all aspects of daily operations,
managing staff, maintaining strong client relationships, and
ensuring high-quality service delivery. This is a leadership role
with significant responsibility and opportunities for growth. This
position does require the Operations Manager to work some early
evenings as needed. Key Responsibilities Oversee the day to day
operations and deliver quality service. Manage and supervise
employees to include hiring, training, scheduling and performance
management and termination when necessary. Create and manage staff
schedules to ensure full coverage and operational efficiency. Serve
as the primary point of contact for employees and clients,
addressing issues promptly and professionally. Coordinate
operational efforts with supervisors, employees and clients.
Troubleshoot problems and resolve quickly and effectively. Ensure
compliance with company policies, government agencies, state and
federal laws. Meet quality expectations of company management and
clients. Continuously improve processes to support business growth
and efficiency. Required Skills & Qualifications Proven experience
in management, preferably in service-based or operation driven
businesses. Strong problem solving and decision making abilities.
Demonstrated experience managing clients, employee people and
teams. Excellent written and verbal communication skills. Ability
to communicate professionally and effectively with both employees
and clients. Highly organized with strong scheduling and
time-management skills. Comfortable handling administrative duties
and government agencies. Self-motivated, dependable and
accountable. Compensation and Benefits Competitive salary with
benefits to include health/dental insurance & 401K Performance
based bonuses and incentives. Opportunity to play a key leadership
role in a growing company
Keywords: Professional Building Services, Grand Forks , Operations Manager, Logistics, Transportation & Drivers , Fargo, North Dakota
