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Remote SaaS Software Customer Support Advocate

Company: VirtualVocations
Location: Grand Forks
Posted on: April 5, 2021

Job Description:

An education technology company needs applicants for an opening for a Remote SaaS Software Customer Support Advocate. Must be able to:Support customers with their onboardingEducate customers by publishing articlesAddress problems as they arise through Zen DeskQualifications Include: 1-4 years experience with Customer Support at a fast-growth ed tech or SaaS companyCommitted 'remotie', happy to trade-off the camaraderie, distractions, and presenteeism of office lifeExcellent self-monitorGrowth mindset, and you're comfortable thinking about and discussing your progressExpert at building instant rapport with our school partners with an outstanding ability to communicateKnow how and when to push back firmly and politely on feedback from colleagues

Keywords: VirtualVocations, Grand Forks , Remote SaaS Software Customer Support Advocate, IT / Software / Systems , Grand Forks, North Dakota

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