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Remote Service Team Customer Success Manager

Company: VirtualVocations
Location: Grand Forks
Posted on: April 14, 2019

Job Description:

A software company is seeking a Remote Service Team Customer Success Manager.Candidates will be responsible for the following: Providing technical leadership coupled with a deep understanding of each customer's implementationEnsuring overall adoption and driving greater business value and satisfactionDeveloping long-term relationships with your portfolio of assigned customersQualifications for this position include:Bachelor's degree requiredProven track record in turning red accounts around through technical proficiency and partnership with customer stakeholdersComfortable and confident in running executive system review meetingsUnderstanding of customer success methodology, including NPSStrong writing, Powerpoint, and communication skills and grammatical proficiencyAll other requirements necessary for this position

Keywords: VirtualVocations, Grand Forks , Remote Service Team Customer Success Manager, Executive , Grand Forks, North Dakota

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