General Manager

Company: Priority Dispatch Corp.
Location: Grand Forks
Posted on: June 1, 2025

Job Description:

Job DetailsJob Location: Grand Forks - GF - Grand Forks, NDPosition Type: Full TimeSalary Range: UndisclosedJob Category: ManagementDescriptionJob SummaryResponsible for oversight of gym operations to ensure positive member experience and a financially successful club.Essential Duties and Responsibilities

• Recruit, hire, train, schedule and supervise team members.
• Member service oversight making sure all team members are providing a great customer service experience at all times.
• High involvement in all front desk related tasks: greeting and welcoming members, gym tours, member service issues/questions, etc.
• Provide support for team members and club members.
• Create and maintain a positive image for the club.
• Coaching and counseling performance to help achieve company standards.
• Ensure prompt opening/closing of gym.
• Ensure staff are aware and trained on all current marketing promotions.
• Finish manager portion of onboarding, in Paycom, for all new hires.
• Ensure the club is open and staffed during all hours of business.
• Ensuring self and team members are implementing and adhering to all company policies and procedures.
• Responsible for ordering supplies and tracking inventory.Benefits
  • Dollars for Scholars Program
  • Employee Appreciation Program
  • Free Membership for self and one family member or friend
  • Team Member Support Team
  • Health, Dental and Vision Insurance
  • Critical Illness Insurance
  • Short Term Disability Insurance
  • Accident Insurance
  • Voluntary Life Insurance
  • Pet Insurance
  • HSA
  • Advancement OpportunitiesQualifications
    Essential Behavior Requirements
    • Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer's wants and needs.
    • Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer's perspective) and works together to solve the problem.
    • Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
    • Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
    • Communication: Ability to maintain timely and effective communication with staff, supervisors, and various departments to increase productivity and to prevent misunderstandings or disagreements from arising.Minimum Qualifications
      • Honesty and good work ethic
      • At least 1 year of equivalent managerial experience
      • Strong customer service skills
      • Strong communication, organizational and leadership skills
      • Basic computer proficiencyPhysical Demands
        • Standing and walking at least 75% of the shift
        • Talking in person or on the phone at least 75% of the shift
        • Must be able to lift to 50 lbs. less than 30% of the time.
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Keywords: Priority Dispatch Corp., Grand Forks , General Manager, Executive , Grand Forks, North Dakota