Customer Service Representative - Harvest Profit

Location: West Fargo
Posted on: June 23, 2025

Job Description:

Job Title: Customer Service Representative - Harvest Profit Job ID: 25-08465 Location: West Fargo, ND Duration: 06 Months On W2 Contract Visa sponsorship is not available, now or in the near future, for this position 100% onsite position Hours are Mon-Fri, flex start time: 7/8:00 – 4/5:00 Major Purpose Provides information/solutions as frontline support to channel partners/customers/Company personnel on basic product related inquiries on policies, issues and concerns to optimize customer satisfaction and retention. Skills, Abilities, Knowledge Customer-Focused Approach – MUST HAVE Leverages Digital Communications with Customers - MUST HAVE Understands Issues/Motivations Masters Service Conversations Navigates Customer Challenges Strengthens Customer Connections Builds Customer Loyalty In-Depth Questioning Initiates Compelling Sales Conversations Service Into Sales Builds Rapport Knows the Buying Influences Manages Buyer Indifference Work Experience Must have previous Customer Support/Sales experience. Candidates who have both would be preferred. Sound experience and understanding of straightforward procedures or systems (7 to 12 months)

Keywords: , Grand Forks , Customer Service Representative - Harvest Profit, Customer Service & Call Center , West Fargo, North Dakota